Do Your Discovery and Strategy Sessions Use the Best Questions?

Ask the right questions in your Consulting Discovery Session.

Everyone talks about how difficult it is to find and close new consulting clients. People marvel at “secret” closing techniques, words that magically turn prospects into clients. The secret is knowing the best consulting questions to ask for a successful client discovery session.

In a Discovery Session, your first meeting with a prospect or new client, you need the right structure and the best questions. If you look unprepared or ask naïve questions during the first meeting, there’s a good chance you won’t get another chance. (I've even heard about one corporate buyer who after hearing a naïve question or scripted close starts counting, "That's one! You only get three.")

Make sure you use a structure and consulting questions that guide that first conversation.

Download the Discovery Session template to use as a guide in your next prospect interview.

The Discovery Session is where you need to build rapport, know as much as possible about the situation before starting, understand the scope and depth of the problem, and ask investigative and impactful questions.

Obviously you should research as much online through Google, LinkedIn, and industry/trade papers prior to your Discovery Session. Of course you can research online from your office or home. However, you can gain free access to large corporate information databases through large public libraries or universities.

Ask the research librarian if they have access to EBSCOHost or Masterfile. These two aggregate large, expensive business information databases.

The worst thing you can do is ask naïve questions that show you aren't prepared, like

"Tell me about your market?"
"What's your principle product?"
"Who are your chief competitors?"

Answers to basic situation questions like this are online. You should have researched that information before your Discovery Session. At the discovery session you want to ask intelligent, probing questions that dig into the deep issues, situations, and impact. If you don't have a solid background before the Discovery Session you are either in the wrong niche, or you do not value this prospect enough to do research.

A structure for your pre-research and live questions might go like this,

Situation, Issues, Objectives

Situation Drivers
Special Considerations
Meeting Objectives
Consulting Objective
Adjacent Niche Issues
Prospect/Client Goal

Discovery

Discovery Questions (Broad, then deep)
Prior Solutions and Work
Causes and Sources

Vision and Hope

Impact
Value You Deliver
Potential Obstacles
Unique Value
Case Studies

The downloadable PDF has typeable fields so you can type your ideas and comments, send them as a PDF to your Smartphone, or print them for review prior to your meeting. If you are new or need a confidence boost, have this pre-flight checklist is a real power booster.

To get a proven structure with some of the best questions for your next Discovery Session, download the Best Questions to Ask Consulting Clients in a Discovery Session worksheet.

Download the Discovery Session template to use as a guide in your next prospect interview.